Would you like to send in a replacement part for repair or a warranty claim? We’d be happy to assist you. Please fill out the form below. We will then create a service ticket and address your request immediately. Please note: This form is valid for only one item! If there are multiple items that need to be reported, you must fill out separate requests.

Contact information

Salutation

First name*

Last name*

Company*

Department*

Street*

House number*

ZIP code*

Location*

Phone

E-mail*

Reason for return

Repair with a cost estimate

Return with a request for a goodwill replacement

Return with a request for a warranty replacement

Return after a warranty or goodwill replacement has already been performed

Product details

Sonplas-nr. xxxx-xxxx-xxx

Number

Error description

Desired repair work

Machine details

Machine number

Machine location

Closing

The decision as to whether a warranty or goodwill claim applies can only be made after an inspection by Sonplas GmbH. If the issue is not covered by warranty or goodwill, we will have to bill you for the costs incurred.

Repair and Complaint

Contact information

Reason for return

Product details

Machine details

Closing